If you are experiencing IT issues, consider the following:

Do you have a pop-up blocker on?

See our Pop-up Troubleshooting page to learn how to disable it.

Are you experiencing browser issues?

Ensure you’re using the latest version of one of the recommended browsers: Firefox, Chrome, or Safari. If you click on the Financial Aid Agreement link, and the system either gives you an error message or sends you back to the Student Center:

• Close out of all browser windows completely.
• Clear the browser’s cache. See our Browser Maintenance information for instructions.
• Open a new browser window and go back into the Student Center.
• Click on the Financial Aid Agreement link again.

If you continue to experience IT issues after trying all of the above, please call our office at 1-888-227-3552, Option 1, to speak with a Financial Aid Advisor.